The hotline, accessible at 5200, provides free, anonymous, and confidential support. Calls are answered by qualified psychologists and counselors who have undergone special training on issues of violence and crisis situations.
The 5200 hotline operates 24/7 and is available throughout Kyrgyzstan via all mobile operators.Main areas of work for the hotline:
- psychological support for victims of violence and exploitation;
- information about available services and measures to protect the rights of victims;
- consultations on safe shelter, medical, and legal assistance;
- support for relatives and witnesses of violence.