According to information from drivers, at the Osh regional office of the State Agency for Vehicle Registration and Driver Licensing, some citizens spend several days in line. If people are unable to complete the procedure on the same day, they have to start queuing again the next day.
The Deputy Director of the State Center for Vehicle Registration and Driver Licensing, Tolubai Jakishev, reported that the central database periodically malfunctions due to the high volume of requests from across the country. About 6,000 citizens visit the agency daily in Kyrgyzstan, and in the event of a sudden increase in traffic, the system cannot handle the load.
Some medical certificates for drivers are not uploaded in digital format, requiring manual verification of data. Despite the cancellation of the certificate in form 083, it is necessary to verify the information through the database, which increases the processing time for applications.
In response to the situation, the working hours of employees have been extended until 1:00 AM. After the process stabilizes, the work schedule is planned to return to normal hours.
The free exchange of driver's licenses will last from January 15 to February 15. The question of extending this period has not yet been resolved. The agency assures that the allotted time for exchanges is sufficient, and the technical problems that arise are being addressed by specialists.
