According to the provided data, the digitalization of tax processes has enabled citizens to pay taxes remotely through the "Personal Account" and mobile applications.
As of today, about 1.5 million citizens actively use the "Taxpayer's Cabinet," which indicates a growth of 160,000 people since the beginning of 2025.
Deputy Chairman of the STS Mirlan Rakhmanov noted that the tax service is gradually transforming into a service-oriented agency that provides convenient conditions for citizens and entrepreneurs in the field of taxation.
"Previously, citizens had to spend time visiting tax authorities, standing in queues, and filling out various documents. Now all the necessary information and the ability to make payments are available online. In the 'Personal Account' of the taxpayer, one can easily find out about debts, as well as deadlines and amounts of taxes," he added.
Rakhmanov also emphasized that improving tax culture among citizens and increasing trust in the Tax Service have become important results of efforts aimed at optimizing interaction between the state and taxpayers.
