This service is available through the "Tündük" application. When the restriction is activated, if a user attempts to apply for a loan at a bank or online service, the system checks their data with credit bureaus and automatically blocks the issuance of the loan.
To date, more than 30,000 citizens have already used this service by setting up a self-restriction through the "Tündük" application. This mechanism is available to all citizens, regardless of whether they have had loans in the past. Those who do not have the application are advised to contact credit bureaus with their passport and a corresponding application, as reported in a live broadcast by Erkin Mamatibraim uulu, head of the consumer rights protection department of the National Bank, and Azamat Tilenbaev, chief information security administrator.
As they explained, the presented system helps citizens protect themselves from fraudsters who previously used calls or suspicious links to access financial data. Additionally, it provides time for reconsidering decisions: to cancel the self-restriction, it will take approximately 12 hours. The restriction applies to all citizens, regardless of their credit history, and for those without the "Tündük" application, there is an option to contact credit bureaus with their passport and application.
Experts from the National Bank emphasize that this service is particularly relevant for elderly people and those who seek to protect themselves from financial fraud and unwanted loans obtained through online services.
