The Torture Prevention Center of the Ombudsman Institute conducted an inspection at the Lower-Sarafimovsk Nursing Home located in the Chui region. This information was announced by the institution's press service.
During the inspection, living conditions, the rights of residents, and sanitary standards were examined.
It was found during the inspection that 15 elderly citizens do not have passports. The administration of the nursing home explains this by the lack of necessary documents, such as birth certificates and registration.
For example, N. L., one of the residents, approached the institute's staff for help in obtaining a passport. She stated: "I was born in Russia, moved to Kyrgyzstan in 1969, and worked as a builder in Naryn. Now I cannot retire without documents."
According to the information, a social worker has already submitted the necessary requests to restore her documents; however, the process has been delayed due to the lack of information about her in the database.
The Ombudsman Institute is ready to assist with the passportization of elderly people, as the lack of identification limits their rights.
Additionally, there have been complaints about the quality of medical care. For instance, M. N. showed a non-healing wound on her leg and expressed dissatisfaction with the work of the medical station. The nurse reported that the pensioner demands the full issuance of medications rather than in doses as prescribed.
The administration of the institution noted that examinations are conducted regularly, and residents are sent to medical facilities when necessary.
Among the problems, there is also a shortage of male orderlies, as women care for bedridden men. The low salary (about 13,000 soms) makes it difficult to attract men to this work.
The nursing home ensures safety and freedom of religion. There is a mosque on the premises. The director reported that with the support of sponsors, trips for Umrah have been organized since last year.
At the time of the inspection, there were 276 people in the institution, of whom 150 were disabled, and 126 were elderly individuals.
Ombudsman of the KR Jamila Jamambaeva called on government agencies to ensure the protection of the rights of residents of social institutions, emphasizing the need for special attention to the elderly and disabled, as the most vulnerable segments of the population.
