Applications and complaints can be submitted in the following ways:
- in writing (application, appeal, complaint);
- in electronic format (through the official website or via email);
- orally - during a personal reception.
The agency is obliged to register the received appeal, review it, and provide a response within the timeframes specified by law (usually from 14 to 30 days).
It is necessary to specify in the appeal:
- the name of the government agency or its regional division;
- the surname, first name, and patronymic of the applicant;
- contact phone number;
- residential address.
- the surname, first name, and patronymic of the taxpayer;
- the taxpayer identification number (TIN);
- the address of the place of economic activity;
- specific facts of the violation of tax legislation.
Please note: the tax service has the right to refuse to consider appeals if they do not contain specific information and evidence.
