As of December 1, 2025, the Ministry of Labor of Kyrgyzstan presented data on the number of inquiries from citizens. According to information collected through the electronic document management system (EDMS), the highest number of requests came from the capital, totaling 694 inquiries (50.5%). In the Chui region, 224 inquiries were registered (16.3%), and in the Osh region — 176 (12.8%). The lowest number of requests was recorded from the Talas region — 16 (1.2%) and from abroad — 11 (0.8%).
The Minister of Labor and his deputies regularly hold personal receptions for citizens. The minister receives visitors on Fridays from 9:00 to 11:00, while his deputies are available from 10:00 to 12:00. In November, 307 people were received during personal receptions. More than 6,300 citizens received consultations via phones 1966 and 66-01-07, as well as through online platforms and the radio program "1-kabyldama".
The issues that citizens most frequently inquired about were related to labor relations and control (18%), housing issues (13.1%), social support for families and children (11.8%), services for children with disabilities (10.8%), monthly allowances (9.7%), and material and humanitarian assistance (5%). The remaining inquiries covered other topics.
Out of 1,374 inquiries under review, 1,329 (96.7%) were successfully resolved, while 45 (3.3%) are still being processed. The most pressing requests concerned housing issues, social benefits, sanatorium-resort vouchers, the work of social workers, children's education, employment, migration, and support for people with disabilities.
The Ministry of Labor emphasizes that work with citizens' inquiries continues systematically, and all requests are considered in accordance with current legislation.
