Adilet Zhumaeva explained the reasons for the malfunction in the "Tunduk" application.

Ирэн Орлонская Local news
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Adilet Zhumaeva, the chairwoman of the board of OJSC "Tunduk," explained the reasons why the application may sometimes not work.

In an interview on "Birinchi Radio," she emphasized that temporary disruptions can occur during the process of adding new services and features to the mobile application.

"Unfortunately, it is not always possible to conduct updates at night, which sometimes leads to problems. However, the application soon restores its functionality," Zhumaeva explained.

Additionally, she noted that difficulties may arise when a large number of users simultaneously access the services. "This happened, for example, during the peak usage of the service for online registration of OSAGO policies," she added.
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